Client Testimonials

I have great pleasure in recommending Norma. We have worked together on GMP client audits where Norma's wealth of experience and knowledge in life science IT systems implementation and qualification was invaluable. Her easy style, efficient manner and sharp insight ensures she is an effective auditor. A very valuable member of any audit team

Jim Kernan


Norma has both practical and theoretical knowledge. She is very energetic and hard working. She has great ability to come up with many new ideas. She anticipates problems before they arise and handles them with excellence. She is a very big asset to the company and liked by the clients.

Saurabh Srivastava

Quality Manager in Siemens | DevSecOps,SAFe,CSM,RPA,SSBB,ITIL,LA

I met Norma during my time as Project Manager on the Care4Today Medical Device project. Norma was performing the SQA role so was key in providing both consultancy and deliverables to support every technical release of Care4Today. I found Norma highly knowledgeable, approachable with an attention to detail and great team ethic. If I was to PM another role I would jump at the chance to have Norma on my team.

Warren Munn

Senior Information Technology Project Manager at Johnson & Johnson

I worked with Norma on a number of projects at J&J Visioncare Ireland. Norma is professional, knowledgeable and solutions oriented. She brings a can-do attitude and structured approach to complex projects while ensuring the team is working toward common objectives. I would highly recommend Norma and her team!

Bernard Carroll

Computer Software Validation (CSV) Consultant

Worked with Norma in Vision care in cross functional departments , Norma is a fully committed , hardworking leader and demonstrated her leadership traits in projects that I was involved in .

Gearoid O'Hehir

Operations Engineer at Vistakon

Norma brings clarity, focus and energy to her projects while ensuring the key targets are always achieved.

John Patrick Shaw

CEO at Digital Innovation Hub - Ireland North East

Norma is a highly recommended project Manager/Leader. She has managed critical application upgrades and rollouts within the Johnson and Johnson project portfolio for Medical Devices. She knows how to break down complex projects into simple steps that can be processed with parallel efforts. She meets demanding timelines and overcomes project obstacles with ease. She has numerous, completed projects that backs up these comments. Norma is a strong quality control reviewer of system deliveries as well. She has a cunning ability to expose weak points to help teams close gaps. Coming from an FDA regulated environment, she understands the necessity to build strong project and system level documentation, and apply testing to weed out any failure points.

Clark O'Dell

JnJ Technology Lead, MD&D WW Manufacturing IT

Norma's project management skills are exemplary and she drives results in a consistent and sustainable manner. Her integrity and reliable business ethics provided me with the trust I needed to know that the project was in good hands. Norma is very personable and this proves invaluable when managing cross-functional teams that she has no direct authority over. I would have no hesitation in recommending Norma for any future contracts.

Joan Cahill

Senior Director, Technology Excellence Lead at Pfizer

Independent solutions took the lead in the installation and validation of the analytical instruments for the ADL facility in Newbridge. Some of these instruments were research R&D grade and had never been through the GMP instrument lifecycle. Despite this Independent solutions successfully managed to bring all of these instruments in on time and fully GMP compliant. I have no hesitation in recommending Norma as a PM for the most complex and difficult projects and Independent solutions in general for the quality of their work and ability to meet challenging timelines

Louis McMahon

Director Quality Control

I am delighted to recommend Norma and Independent Solutions Ltd. Having worked with your group in the past I can recommend the quality and professionalism of yourself and your team. Norma’s vast experience in compliance and validation enabled her to assist our client in achieving a successful outcome to our collaboration to implement our application for our client.

Tony Byrne

Project Manager at PerigordData

Norma was of a great help to our team facilitating our ISO 9001:2015 re-accreditation. She has a great expertise and knowledge of the pharma regulatory requirements, standards and best practices. Her recommendations were practical and easy to understand and implement. We greatly appreciate her valuable inputs and hope to continue our ongoing collaboration.

Veronica Surkova

Software Tester and QA Associate at dabl Ltd

I had the pleasure of working with Norma in the J&J EMEA development centre. Norma was instrumental in defining best practices in quality and compliance within the organisation. Norma’s vast experience in compliance and validation along with her team-centered attitude enabled her to guide what was then a new group in achieving the highest standards in quality while delivering the best product for our client

Dermot O'Rourke:

Software Quality Engineer at Johnston & Johnson

I worked with Norma in the J&J EMEA Software Development Centre. During her time here as a Software Engineering Excellence Service Delivery Manager, Norma was key to helping us define best practices in quality and compliance in software development. She is well versed and experienced in all aspects of validation, quality and compliance. She is diligent, hardworking, knowledgeable and a team player. I would highly recommend Norma for any role she may undertake.

Michelle Finnan 

Senior Software Development Manager at Johnson & Johnson

Norma was part of the Software Quality Assurance (SQA) team in the EMEA region, working out of the Development Center in Ireland. She has the right knowledge, experience and pragmatism to be SQA into actual projects as well as the go-to person on location in Ireland.

Glenn Quirynen 

Regional Service Owner EMEA - Software Quality Assurance & Testing at Johnson & Johnson

In her time at J&J's EMEA Software Development Centre Norma brought a wealth of experience and knowledge with regard to the development of Healthcare Software and Technology in a heavily regulated industry. Norma always applied due diligence and best practices from a quality and compliance perspective while bringing new products to production or for the commercial market. She is a highly motivated individual who drives products to completion with an attention to detail that is vital to success in the Healthcare and Pharmaceutical industry.

Mark Devine

Senior Director, Global Development Centres at Johnson & Johnson

Following many years working with Norma and Kayrn, at Wyeth/Pfizer, across multiple projects and many challenges, I cannot speak highly enough of their focus, delivery, flexibility, professionalism, breadth of capabilities, their excellent stakeholder management and their attention to detail. If I had the opportunity in the morning to hire Norma and her team again, I would without hesitation - it was a pleasure working with them.

Niall Hunt 

Head of IT and Automation, Novartis

Kayrn is a professional project manager, great to work with and understands the requirements of the Pharma industry. I would have no hesitation recommending or hiring her for future PM roles.

Paul Hawkins

Quality Director/ QP - Europe 

I have worked with Kayrn now for many years. The quality of work is at the highest level. Attention to detail is impeccable. Projects are delivered on-time and in-budget. I have no difficultly recommending either Kayrn or her company.

Jim Lambe 

Senior Director IT,  R&D,  Gilead

Kayrn is a great project manager/scheduler. With her wealth of pharma experience she needed little direction and achieved significant results. I would have no hesitation recommending Kayrn and I would hire her again if I was looking for a project manager/validation expert.

Áine Fleming

Director Of Engineering at Alexion Pharmaceuticals, Inc.

“While operating as an independent/freelance Project Manager, I was introduced to an opportunity within a Medical Device Manufacturing Organisation by Norma. My experience dealing with Norma and subsequently working with her and Independent Solutions Ltd was one of high professionalism and expertise. I found her to be excellent to work and deal with and would have no hesitation in recommending Norma or Independent Solutions Ltd for relevant and appropriate business and Projects.”

Liam Rosney 


“I am delighted to recommend Norma and Independent Solutions Ltd. Through her company I was involved in my first Biotech project at Regeneron in Limerick. Once I was moving from a different country during that time there was continued support from the Independent Solutions team. Any queries or concerns were answered in a timely fashion. I have no hesitation in recommending Independent Solutions and look forward to perhaps working with Norma and the Independent Solutions team again in the future.”

Nuno GabirrO

Senior Validation Specialist Diosynth Biotechnologies

“I have worked with Kayrn and the team at Independent Solutions on several key strategic projects for Pharma/ Life Science organisations. Kayrn has always demonstrated excellence in project execution with meticulous attention to detail. I have no hesitation in recommending Kayrn and the team at Independent Solutions.”

Brian CrowlY

Senior IT Site Business Partner, Takeda

“I am delighted to recommend Norma and Independent Solutions Ltd. Through her company I was involved in numerous projects in the IT Department in J&J Vision Care facility in Castletroy, during that time there was continued support from the Independent Solutions team. Any queries or concerns were answered in a timely fashion. I have no hesitation in recommending Independent Solutions and look forward to perhaps working with Norma and the Independent Solutions team again in the future.”

Dave Naughton

Validation consultant, Gilead Sciences

“I have worked on many projects with Norma and can recommend her as an extremely efficient, competent and experienced Project Manager with extensive experience in IT, Validation and Quality. Norma, as Director of Operations at Independent Solutions, has had great success at managing complex projects at many of the leading Pharmaceutical and Medical Device companies in Ireland, ensuring compliance to international standards with a lean and efficient approach.”

Jackie ByrnE

Validation Services Director

“I worked with Norma in the Quality function at Wyeth Pharmaceuticals. Norma is Quality focused and demonstrated expert knowledge in Laboratory Systems and supported the implementation of automated processes in the manufacturing environment. Her extensive knowledge of validation, along with her superior project management skills, ensures the success of any project that she is leading. I have also worked with Norma, as part of Independent Solutions. Norma demonstrates great leadership, flexibility and integrity in how she interacts with clients and colleagues, at all times professional. I would sincerely recommend Norma and Independent Solutions.”

Caroline HoarE

Manager Regeneron Pharmaceuticals

“When at TDS Norma ran our ISO certification programme and helped us achieve ISO 9001 certification and, more importantly, to retain it afterwards. Norma was great at managing and issuing the tasks to individuals who weren’t always available, or were too busy to participate. This was the biggest challenge for us and one that Norma was incredibly good at managing successfully.”

Kieran GriffiN

CEO Lobibi Ltd

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